Hospital Times | Dorson Inform Ltd | Our Privacy and Cookie Statement

Dorson Inform Ltd, Company Registration Number 11309247, 1 Vincent Square, London, United Kingdom, SW1P 2PN, with a head office at 19 Hatfields London SE1 8DJ and sales office of County House, St Mary’s Street, Worcester, WR1 1HB.  Dorson Inform is the parent company that hosts Public Policy Projects (PPP) a policy advisory and development company as well as the publishing business including Hospital Times (HT).  For over 20 years the various divisions of the company have provided news, insight and analysis to the health, care and local government sectors.

GDPR Privacy Notice

The GDPR is a new European regulation for the protection of personal data that will come into force on 25 May 2018 and will be put into UK law through the Data Protection Bill which was unveiled by the government in August 2017. Before 25 May 2018, the 1998 and 2003 Data Protection Acts apply.

What personal information does Dorson Inform Ltd hold?

Where provided, we have the names, work addresses and email addresses of post holders working for companies and organisations in the health, environment and government sectors. These include post holders working in the NHS, care, local authorities, commissioning, third sector, private health, primary care and mental health. In addition, we hold information relating to post holders in suppliers and advisors (e.g. lawyers, accountants, financial advisors, management consultants) to the health, care, environment and government sectors.

What does Dorson Inform Ltd do with the data?

  • We use the data we collect in the following ways:
    • We are a publisher and policy advisory/development company for the health, care, infrastructure, climate, energy and government sectors and produce a range of policy papers. We rely on having good, up-to-date data to ensure we reach the right people.
    • We use the data for direct marketing purposes. We use data to communicate news articles, event invitations, thought leadership and report information to readers. Any communications that we send clearly include an ‘unsubscribe’ option.
    • We use data for the processing of sales and the delivery of products to clients.
    • Where events are sponsored by a third party we may share your attendance information, where the individual has provided us with their consent.

How we collect information

We collect data in the following ways:

  • From public websites which publish contact information, where we believe there is a legitimate interest.
  • Through our sales process during which we require client’s details to invoice them and send them the products they order.
  • From attendance at our events where consent is given for data to be recorded.
  • From subscriptions to our publications through our websites.


Dorson Inform’s data is held in the following places:

  • Our password-protected CRM system which is only accessible to selected staff.
  • Our password-protected email systems which is only accessible to selected staff.

Data removal

If you do not wish us to use your data ourselves, you can:

  • Request to unsubscribe via any of the direct marketing communications that we send, or
  • You can unsubscribe by emailing

What marketing channels and on what basis can Dorson Inform Ltd data be used after 25 May 2018?

Our communications are ‘business to business’ (B2B) and as a result we are processing data on the legal basis of ‘legitimate interest’.

  • Postal Communication/Marketing – this will remain on an ‘opt-out’ channel (subject to the Mailing Preference Service (MPS) where appropriate).
  • Telephone Communication/Marketing – all telephone numbers must be screened against the TPS and CTPS (Telephone/Corporate Telephone Preference Scheme) prior to being used for marketing purposes. Beyond which, this will remain an ‘opt-out’ channel.
  • Email Communication/Marketing – the rules for e-mailing employees of Public Bodies and Companies are governed by the PECR (Privacy and Electronic Communication Regulations) which will be replaced by the forthcoming e-Privacy Regulations (tbc). This will remain an ‘opt-out’ channel. Private individuals are asked to opt-in to receive electronic communication and marketing from us.

What restrictions are there on the use of Dorson Inform Ltd data for marketing?

    • All communications must be relevant and proportionate.
    • All communications must contain a clear opportunity to opt-out from future correspondence.
    • All requests to opt-out are honoured.

Dorson Inform Ltd and GDPR

Dorson Inform Ltd offers a range of publications, product and services. Much of the data we hold relates to post holders in companies and organisations as described above and may be used by us for marketing and readership purposes. Dorson Inform Ltd is the legal data processor.  We only host information on other platforms and remain the data controller.

Using Dorson Inform Ltd websites and your privacy

There is information about your computer hardware and software that is automatically collected by Dorson Inform Ltd. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Dorson Inform Ltd for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Dorson Inform Ltd websites. Dorson Inform Ltd is not responsible for the content on websites outside of the Dorson Inform Ltd websites.

Use of Cookies

The Dorson Inform Ltd website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise Dorson Inform Ltd pages, or register with a Dorson Inform Ltd site or services, a cookie helps Dorson Inform Ltd to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Dorson Inform Ltd website, the information you previously provided can be retrieved, so you can easily use the Dorson Inform Ltd features that you customised.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Dorson Inform Ltd services or websites you visit.

What types of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.

Functionality cookies

Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website. At Dorson Inform Ltd we track user behaviour on our websites using Google Analytics.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Security of your Personal Information

Dorson Inform Ltd secures your personal information from unauthorised access, use or disclosure. Dorson Inform secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption.

What are your rights

Under data protection laws you have a number of important rights free of charge. In summary, those include the right to:

  • access to your personal information and to certain other supplementary information this Privacy notice is designed to address;
  • require us to correct any mistakes in your information which we hold;
  • require the erasure of personal information concerning you in certain situations;
  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that information to a third party in certain situations;
  • object at any time to processing of personal information concerning you for direct marketing;
  • otherwise restrict our processing of your personal information in certain circumstances.
  • For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
  • If you would like to exercise any of those rights, please:
  • write to us (either by post or email) at Dorson Inform Ltd, County House, St Mary’s Street, Worcester, WR1 1HB
  • let us have enough information to identify you
  • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill;
  • let us know the information to which your request relates; and
  • we will aim to respond to you within a one-month period.

Changes to this Statement

Dorson Inform Ltd will occasionally update this Statement of Privacy to reflect company and customer feedback. Dorson Inform encourages you to periodically review this Statement to be informed of how Dorson Inform is protecting your information.

Contact Information

Dorson Inform Ltd welcomes your comments regarding this Statement of Privacy. If you believe that Dorson Inform has not adhered to this Statement, please contact Dorson Inform at or Hospital Times Head of content David Duffy We will use commercially reasonable efforts to promptly determine and remedy the problem.